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Take a human-centred approach to innovation by rethinking product and service experiences with the customer in mind. Combine your passion for design, and innovation and explore these interlinked professional fields through real-world applications of theory and practice with a Graduate Diploma in Design Thinking and Service Innovation. Design thinking and service innovation is applied within various sectors to deal with complex business and societal issues, with many corporations crediting the practice with the successful development and innovation of their products, services and business models. In this course, you will employ human-centred and co-design methods to reframe, employ insights and evaluate complex commercial and social service issues for improved consumer or user experiences. You will also apply practical skill sets by developing, prototyping and implementing the outcomes of these creative approaches through a face-to-face real-world client project as part of the course. This approach to learning sees students like Nina level up their career in a world where creative thinking is valuable currency.  This course will increase and update the skill set of graduates and current professionals of business, community development, engineering, graphic design, health services, information technology, marketing, strategic communications and sustainable development.

School of Media and Communication

099060C