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This Diploma in Dispute Resolution, with its particular focus on Mediation, combines an in-depth study of conflict resolution with practical skills training to equip students with the knowledge and techniques to prevent, manage and resolve disputes in a wide variety of settings and contexts. The programme is delivered fully online and offers 30 Level 9 NFQ credits. It includes interactive online modules, including presentations from internationally renowned experts, allowing students to work at their own pace and level combined with live coaching, skills sessions and small group work. Continuous assessment will culminate with a practical Capstone Project.

What Will I Learn?

On successful completion of the programme:

Students will be able to understand and to critically analyse different theories of and approaches to conflict and dispute resolution, with a particular focus on mediation.
Students will be able to apply legal and professional principles and guidance to conflict and dispute scenarios, and to select strategies and approaches to dispute resolution and mediation.
Students will be able to evaluate which interventions and strategies are required in different contexts, to describe the reasoning for these and be able to take and justify a position on the key current debates in the field.
Students will be able to demonstrate advanced mediation and communication skills in complex dispute contexts, and to inform their practice with appropriate theoretical knowledge.
Students will be able to integrate different theories and practice, reflect on and in learning and manage the complexity of an evolving field of study and practice.
Students will have completed a Capstone Project applying the knowledge and skills acquired in the programme to their professional activity.

Career & Graduate Study Opportunities

This Diploma will provide career progression opportunities to professionals at the front line of dispute resolution or those that have an ambition to move their careers in that direction.

Businesses and individuals are no longer willing to bear the expense and time of going to court and are turning to alternative ways of resolving conflict. This change means organisations need people skilled in preventing and managing disputes, to guide them through more efficient and successful processes - like mediation. The programme is designed to equip graduates with the practical skills for the changing environment of how disputes are being resolved and managed.